All products are designed and manufactured by us. They are all tested during the manufacturing process so you will receive a fully working product. If it doesn't work out of the box, you are probably doing something wrong or are using the wrong type of cable for the job.
We operate a 'no returns' policy, due to the nature of the products. However, we will replace/repair any product that you think is faulty. There will be a minimum charge to cover the costs of any repairs that are due to mis use.
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